Dear LBank's users:
If your original mobile phone number is lost, please contact the customer service to apply for the unbinding, then prepare the following information and submit it to the work sheet.
- Provide three verification photos
- the frontal photo of your ID card/passport ( your personal information required)
- the back photo of your ID card/passport
- the photos of hand-held the ID card/passport and one A4 size paper(write on: change xxx email to xxx email, LBank, time, signature), please ensure that the content of photos and personal signature is visible clearly.
- If the phone number is your LBank account, please bind your common email address first.
After submitting your application, your work sheet will be handled within 1 working day. Please be patient.
If you have any problems, please contact LBank official email account service@lbank.info. We will do our best to provide you the help you need, thank you for your understanding.
Join us in telegram: https://t.me/LBankinfo。
Zendesk: https://lbankinfo.zendesk.com/hc/zh-cn/requests/new
Official email of LBank customer service: service@lbank.info
LBank customer service: 9:00AM – 21:00PM
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